Alex & Ally: Wonderful Experience

By on June 30, 2015

Our realtors recommended Jeff Horton as a lender, and I am so thankful that they did. We were immediately impressed by how quickly Jeff responded after we contacted him – he sent us an email to coordinate a time to talk on the phone, and then called us just a few hours later. We were first time home buyers, and quite frankly, we were very naive about the entire process. Jeff was very knowledgeable about options for first time home buyers, as well as different assistance programs that are available. He was incredibly patient and thoroughly explained everything, answered questions (sometimes more than once), and calmed our nerves. He was always quick to respond to any questions we had throughout the whole process; we frequently called, emailed, and texted him, and he remained patient, kind, and encouraging (even on weekends!). We also had a wonderful experience with the staff members that work with Jeff – they are responsive, attentive, and very helpful. Jeff went above and beyond to make sure that we made it to the closing table. In this competitive housing market, Jeff’s expertise was a huge contributing factor to the successful purchase of our home. I feel confident in saying that without him, it would not have been possible. It was incredibly reassuring to have a lender that we knew we could trust, and who had our best interests in mind. I have gladly given Jeff’s contact info to friends, and will continue to do so in the future. Thanks, Jeff!

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